top of page

Small Changes Can Make A Huge Difference

Since 2003, JPS Systems N.E. Ltd has been working with many Local Authorities and other organizations to ensure compliance with the Equality Act of 2010, formerly known as the DDA Act 1995.


Service providers have a duty to ensure that visitors and employees with disabilities have equal access to the facilities being provided.

According to the Office for National Statistics (ONS), in 2021, there were 9.8 million disabled people in England, which is 17.7% of the population. In Wales, there were 670,000 disabled people, which is 21.1% of the population.


It's worth noting that the ONS defines disability as a physical or mental health condition or illness that lasts or is expected to last for 12 months or more and reduces a person's ability to carry out day-to-day activities.

Access issues and outdated attitudes often exclude disabled people and their families from activities that many people take for granted, such as visiting a restaurant, popping to the shops, or hopping on a bus.


This is detrimental to the economy.

According to the Scope charity, families with at least one disabled person in the UK have an estimated total spending power of £274 billion per year.

These issues are easy to fix. Staff can be trained, and buildings can be adapted. We don't need to live in a society where nearly a quarter of the population is shut out of everyday life.

Are you doing all you can to ensure that people with disabilities can use your business? If they can't use your business, they will go to one of your competitors.


Sometimes even small adjustments may make a huge difference to someone whose use of the facilities might otherwise be restricted, and you'll be pleasantly surprised at how little it may cost. Providing an Induction Loop, a Speech Transfer System, or even having a Customer Care Kit can make a significant difference.


Call JPS Systems N.E. Ltd on 0191 3721020 if you would like advice on how to make the service you provide or your business as compliant as it can be.


Is Your Business Accessible To Everyone?: Quality Control
bottom of page